Strategy & Architecture
- Own global pricing & packaging: define editions, bundles, add-ons, and usage-based/hybrid models; align to value metrics (seats, accounts, transactions, volumes, API calls, etc.)
- Build the pricing calendar (reviews, CPI/inflation playbooks, migrations), playbooks by segment (low touch, medium touch, high touch)
- Define and implement unit economics: LTV, CAC, payback, gross/contribution margin, NRR/GRR; publish a single KPI glossary
Cost & Financial Modeling
- Construct fully-loaded cost models per SKU (infra, data, support, partner/LP fees), margin by product/tier, and scenario models (NPV/IRR, cohort LTV:CAC, payback) along with the Finance department (data team and FP&A team)
- Build end-to-end financial models: revenue, costs (incl. cost-to-serve), margin, and cash impact by product, segment, and region.
- Quantify pricing impact on demand and existing clients (price elasticity, conversion, ARPA, churn/retention, expansion).
- Run price-volume-mix and sensitivity/scenario analyses; forecast P&L outcomes for proposed changes
Monetization Ops & Governance
- Run the deal desk guardrails (discount ladders, floors, approvals)
- Own CPQ/Revenue Cloud price books, entitlements, and metering definitions; partner with Billing and product teams for usage rating.
- Define international rules (VAT/GST, revenue recognition/ASC-606 impacts) with Finance & Legal where applicable.
- Plan price migrations (grandfathering, comms, change windows) to minimize churn and protect NRR.
Product-Led Growth & Experiments
- Design freemium/trial gates, upgrade paths, and in-product paywalls tied to value moments; prioritize experiments (A/B multivariate) on price fences and packages (for 2026 once product teams are ready).
- Partner with product teams, client relationship managers and finance team to instrument value metrics; publish monetization dashboards (price realization, attach, expansion, GRR/NRR).
Enablement
- Train Sales and RMs, on pricing narrative, ROI/TCO, competitive trade-offs; ship battlecards, calculators, quote templates.
- Lead competitive pricing intel and win/loss loops; maintain migration playbooks.
Channel Economics & Efficiency
- Build channel P&Ls (direct/enterprise, PLG self-serve, partners/resellers/IBs/affiliates): CAC by channel, take-rates, rebates/commissions, attach/cross-sell.
- Optimize channel pricing/discount structures and partner margins; measure promo ROI and payback by campaign and segment.
- Recommend coverage models (segments/tiers) and price fences to reduce channel conflict and discount leakage.
Cross-Functional Leadership
- Partner with the Commercial team on business-case reviews and initiative ROI; turn pricing into clear playbooks and quota guidance.
- Work with FP&A to own business-line P&Ls and reconcile booked vs. realized price/margin; align on forecasts and targets.
- Collaborate with Product teams on packaging/entitlements and value-moment instrumentation
- Partner with the Data team to define schemas, pipelines, and dashboards; ensure a trusted “single source of truth” for monetization metrics.