Head of Back Office Operations
World · FINANCE
Responsibilities
- Oversee and streamline end-to-end invoicing processes, payment settlements, client payments, financial reconciliations, and client reporting across diverse business units
- Manage comprehensive client onboarding and offboarding processes, ensuring smooth transitions and compliance with regulatory requirements
- Implement rigorous financial and operational controls to ensure compliance and mitigate operational risks
- Ensure integrity and accuracy of internal information and client data through robust control mechanisms and regular audits
- Develop and optimize robust back-office processes and systems, driving efficiency, scalability, and lean process improvement initiatives
- Regularly liaise with finance, legal, compliance, customer support, and technology teams to align processes, improve cross-departmental efficiency, and promptly resolve operational issues
- Supervise the preparation and distribution of accurate and timely client statements, reports, and internal documentation
Requirements
- At least 7 years of experience in brokers
- Extensive experience managing back-office operations in financial services, brokerage, fintech, or payment processing companies
- Deep expertise in financial operations, settlements, invoicing, payments, client onboarding/offboarding, internal data management, and regulatory reporting
- Proven record of implementing process improvements, lean methodologies, and automation initiatives
Conditions
- Reliability: official employment from the first day, bonuses, annual employee review (salary review or bonus, feedback on work results)
- Stability: our clients are in different countries, therefore we are ready for any changes in work of any country
- Development: a lot of projects and products, which means increasing expertise in working with different technologies, or even switching to completely new ones for you within the company
- Active corporate life: we participate in thematic conferences and forums in our cool sphere of business, corporate parties in the best restaurants of the city with participation of stars, etc
- Comfort: Offices are in different countries. You can work from anywhere in the world
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