Chief of Staff / Delivery Operations
Europa · B2BROKER
Responsibilities
- Run weekly delivery reviews across all products (5 total) to monitor velocity, blockers, quality
- Implement consistent Sprint reporting, burndown analytics, and capacity planning
- Partner with Internal Auditor to extract time vs output metrics
- Manage incident postmortems and root-cause follow-ups
- Enforce SLA agreements across teams: engineering, QA, product
- Drive alignment with company-wide OKRs and ensure tracking discipline
- Own tactical execution in SAFe 6.0 cycles (prep, follow-up, closure)
- Track hiring/firing gaps, ensure performance reviews are run on time
- Create repeatable ops templates for all engineering rituals
Requirements
- 5+ years in engineering operations / Chief of Staff role
- Experience in B2B SaaS or fintech environment
- Ops background: ex-consulting (McKinsey, Accenture, Bain) or military/PMO rigor
- Hyper-detailed, high-ownership, zero tolerance for ambiguity
- Fluent in Jira/Confluence, GitLab metrics, Google Sheets, dashboards
Conditions
- Reliability: official employment from the first day, bonuses, annual employee review (salary review or bonus, feedback on work results)
- Stability: our clients are in different countries, therefore we are ready for any changes in work of any country
- Development: a lot of projects and products, which means increasing expertise in working with different technologies, or even switching to completely new ones for you within the company
- Active corporate life: we participate in thematic conferences and forums in our cool sphere of business, corporate parties in the best restaurants of the city with participation of stars, etc
- Comfort: Offices are in different countries. You can work from anywhere in the world
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